Contact

Write to us with questions, bug reports, tool suggestions and data requests. We read every email and usually reply within one business day.

Support and suggestions

[email protected]

Write to this address for bug reports, tool suggestions and any question.

Response time

Usually one business day.

We read every message ourselves; no automatic replies.

For a faster reply

If your message includes the following, we can solve the problem faster:

  • The tool you used and the page address (the link in your address bar)
  • What you were trying to do and what happened
  • The error message you saw; a screenshot if possible
  • The file type, size and how many files

The information you provide is used only to answer your request; details are in the privacy policy.

Is there a tool you want to use?

Describe what you want to do in a few words; we read every suggestion.